Privacy Policy

Effective Date: 1 March 2026

Home Story Living respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act B.E. 2562 (PDPA). This policy explains how we collect, use, disclose, and safeguard your information.

1. Data We Collect

We may collect the following types of personal information:

Data TypeExamples
Identity DataName, surname, ID card number
Contact DataEmail address, phone number, LINE ID
Address DataHome address, province, postal code
Technical DataIP address, browser type, device info, cookies
Usage DataPages visited, time spent, links clicked
Financial DataPayment information (not stored directly)

2. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our construction and housing services
  • To prepare quotations, contracts, and project documentation
  • To communicate with you about your project status
  • To improve our website and service quality
  • To send marketing communications (with your consent)
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data only with:

  • Service providers who assist in delivering our services (e.g., payment processors, cloud storage)
  • Government or regulatory authorities as required by law
  • Professional advisors (lawyers, accountants) under confidentiality agreements

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. After that period, your data will be securely deleted or anonymized.

5. Your Rights Under PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

Right of Access

Request access to your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Restriction

Restrict processing of your data

Right to Portability

Receive your data in a portable format

Right to Object

Object to processing of your data

Right to Withdraw Consent

Withdraw consent at any time

Right to Complain

Lodge a complaint with the PDPC

6. Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

Data Protection Officer (DPO)

To exercise your rights or for any privacy-related inquiries, please contact our DPO:

บริษัท โฮม สตอรี่ ลิฟวิ่ง จํากัด (สำนักงานใหญ่)
Email: [email protected]
Phone: 081-882-3730
Response within: 30 days